Free Help With Your Technology

I moved to Cookley from Wollaston in 2013, so still many years to go before I become a local.

After semi-retirement from working in the computer industry, I was looking for something to keep me occupied, and having been born with the eye condition Nystagmus, thought that working for the RNIB as a Technology for Life volunteer might be a way to use my skills to help people with sight problems – and I’ve been doing this either remotely, or by personal visits since 2008.

In 2021 I also volunteered for AbilityNet, which offers similar services not only to Blind and Partially Sighted people, but anyone over pension age, or having any form of disability.

I will do what I can to help clients who need to get to grips with a piece of technology – mobile phone, laptop, tablet, PC, TV, set top box, smart speakers etc. – be it getting it set-up, correcting a fault, or just showing how to use it.

Having been the sort of child who loves to take things apart, and (usually) putting them back together, I enjoy solving people’s problems with technology, it also keeps me busy and in touch with people, and hopefully is of some use to those I help.

In these COVID days face-to-face help is less frequent, but it is amazing what can be done with a phone call, or a remote connection.

The services are free, all you need to do is call the RNIB Helpline on 0303 123 9999, or AbilityNet on 0800 048 7642, and if you are (un)lucky you might get a call back from me.

Or you can visit their websites: www.rnib.org.uk and www.abilitynet.org.uk/request-it-support for information and support.